FAQs

You Asked, We Answered

 

What is your return policy?

Shipping costs are non-refundable. We accept returns for refund or exchange only on clothing that is defective or incorrect items. Please contact us at quanthepoet1@gmail.com within 7 days of receiving your defective or incorrect item(s) to be eligible for a refund or exchange. Any requests after the 7-day limit will not be approved. The product must be unworn & unwashed.

We strive to uphold the highest quality and stand by that quality. Occasionally manufacturing defects can slip through the process and make it into your hands. If this has happened, we want to know about it. We do our best to remedy the situation by repairing or replacing the item if deemed a manufacturing defect. Please contact us and we will do our best to make sure you are taken care of.

What are the payment options?

We accept all major credit cards

How can I book Quan The Poet?

Please fill out our contact form with your information and any and all information about the show or services you are interested in. All emails will be responded to within 48 business hours or less.